In order to streamline operations, HU has changed several natural gas meter reading schedules, combining several natural gas routes. “We have three meter readers,” explains Customer Service Manager Terri Harris, “and they read 16,000 meters each month. Over the years we added new customers at different times, and many were on different meter reading schedules. We’ve looked at making these changes for a while, and chose this time of year because of the minimal impact the change will have on natural gas customers.”
The following meter routes will be affected: 140, 141, 142, 143, 144, 145, 138, 139. Customers on these routes will see a new account number on their bill, and customers in all routes except 138 and 139 will see a change in their due date to the 15th of each month..
All customers in the routes which were modified were sent a letter explaining the changes and informing them of the new payment due date. If you have any questions please call Terri Harris at 773-3340.