Customer Service Information …
- How can we help you?
- How to Read Your Bill
- Pay Your Bill Online
- Tired of writing a check each month? Enroll in our monthly automatic bank draft plan!
- Worried about the fluctuation amount of your utilities bill each month? Check out our Levelized Billing Program which provides more consistent billing based on your average usage.
- Special Penalty Date Plan
- Aid to Customers with High Bills
- Want to help others in our community? Participate in Operation Warm!
- Alabama’s Low Income Home Energy Assistance Program (LIHEAP)
- System Development Fees
- Changing the name on your Account
- Rental Property Account Services
- Returned Check Policy
- TVA Complaint Resolution Services
How to Read Your Meters …
Incentive Programs …
- Natural Gas Incentives
- Heat Pump Financing
- Green Switch
- Outdoor Irrigation Meters
- Sewer Connection Financing
Rates …
- Residential Natural Gas
- Residential Electric
- Residential Water
- Residential Wastewater
- Commercial Natural Gas
- Commercial Electric
- Commercial Water
- Commercial Wastewater