NEW!! Online Customer Portal and Mobile App
Hartselle Utilities now offers a NEW online Customer Portal and convenient NEW Mobile App! Search for “Hartselle Utilities” in your Apple or Google Play app stores to download our new app.
Sign-up using your customer account number on your billing statement. It’s quick and easy to manage your account and schedule payments online (fees will apply).
PLEASE NOTE: Hartselle Utilities’ previous online payment and electronic statement portals, including the Paybill.com Site and E-bill Paperless Billing Site, will be eventually phased out, so please sign up to use the NEW account management tools today!
From The General Manager’s Desk
To Our Valued Customers:
Hartselle Utilities is proud to be your local water service provider and present to you this year’s Annual Water Quality Report. As required by the federal Safe Drinking Water Act, our Annual Water Quality Report provides a summary of the quality of water provided to you by Hartselle Utilities. As you read through this report, you will see that we continue to supply water that meets or surpasses all state and federal water quality standards.
In addition, the price you pay for this high-quality water service remains a fraction of a penny per gallon.
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The Easiest Way to Pay Your Utility Bill
Are you tired of writing a check to Hartselle Utilities each month? By enrolling in our Bank Draft Plan, you will never have to worry about late utility bills again – and it will save you money on postage or trips to Hartselle Utilities.
How does it work? It’s simple: the amount of your bill is automatically deducted from your bank account on the day it is due each month. If your due date falls on a weekend, your bill is paid on the Friday before your due date. The transaction will appear on your bank statement as a payment to Hartselle Utilities.
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