Levelized Billing enables Hartselle Utilities customers to have the advantage of a consistent bill.
Levelized billing is used to automatically calculate a customer’s account. It provides a more level bill each month for a customer. With levelized billing, the monthly bill amount will automatically be recomputed each month. A separate calculation is made on each service based on the levelized billing formula. A “safety calculation” of 120% has been implemented to keep a customer’s levelized bill from “jumping” too much from one month to the next. Because the monthly charge is readjusted each month, there is no provision for a settlement month as is required for Budget Billing.
To download the Customer Agreement for Levelized Billing please click here.
For more information please contact Customer Service at (256) 773-3340 or send an email to Customer Service at inquiries@hartselleutilities.org.