Tag Archives: OCT13

Natural Gas Safety

According to Kyle Laney, HU’s new Gas System Operator, during September natural gas customers should have received a brochure explaining the hazards of natural gas leaks, the 811 info line for locating underground services, and what to do if you suspect a natural gas leak. The brochure is part of HU’s public information campaign, Laney More >>>

Electric Rates Changing Oct. 1

Earlier this year a Cost of Service Study, which looks at how costs are allocated, showed that HU’s electric residential customer charge – its base rate – is too low. “A utility has costs you need to cover with your base rate, such as transmission and distribution and some maintenance, that are apart from the More >>>

Caring Day

Friday, Nov. 1, the City of Hartselle and Hartselle Beautification Association will sponsor Caring Day, Hartselle’s annual food drive to help local food pantries prepare to help families and individuals for Thanksgiving. On Nov. 1, residents can place donated canned goods five feet away from street-side recycle bins. The canned goods will be picked up More >>>

Natural Gas Routes Modified

In order to streamline operations, HU has changed several natural gas meter reading schedules, combining several natural gas routes. “We have three meter readers,” explains Customer Service Manager Terri Harris, “and they read 16,000 meters each month. Over the years we added new customers at different times, and many were on different meter reading schedules. More >>>

Water Crews Checking Service Lines

HU Water Department crews are checking water services – the lines that run from the main to the tap at the residence or business – looking for leaks. Particularly, they are looking for service lines made of poly service tubing, says Water System Operator Steve Terry. HU started using poly service tubing in the late More >>>

David Locke Retires

David Locke retired in August after over 16 years as Water Foreman, with nearly 26 years of service to HU. Locke began working at HU in August of 1988 as a meter reader. He gradually made his way up the ladder, working as a laborer and then equipment operator before being promoted to Foreman of More >>>

Pole Inspections Underway

Over time, decay and wood-destroying insects can cause utility poles to lose their strength, and Hartselle Utilities hires a company to inspect and treat poles, where possible, to extend service life. According to Electric Superintendent Jonathan Hampton, through mid-November, crews from Osmose will inspect approximately 1,300 poles in the southeast section of the electric system, More >>>

Scam Warning: Imposter Asking for Bill Payment

Recently, several Hartselle Utilities customers have reported receiving phone calls from someone falsely claiming to be a representative of Hartselle Utilities, demanding payment for past-due utility bills. The caller reportedly asked the customers, in one case a business with a home office in another city, to purchase a ‘Green Dot’ money card to pay their More >>>

Same Faces; New Places: Changes at Hartselle Utilities

Daxton Maze has been elected Chairman of the Hartselle Utilities Board, replacing outgoing Chairman Mike Gunter, who served as Board Chair for six years. Maze joined the Hartselle Utilities Board in July 2011, six months after he graduated from the University of Alabama with a degree in Civil Engineering. Maze was already a familiar face More >>>