HU crews must have access to transformers and meters, Customer Service Manager Terri Harris says. “If your meter box is surrounded by holly bushes, now would be the time to trim them back,” she reminds. “While we try to avoid it, we can charge a restricted access fee,” Harris says.
It can be a safety issue as well, Harris explains. Crews need a minimum area of six feet to work on most electric equipment, and workers cannot work through bushes. However, she says, HU crews will only remove plants in an emergency situation.
Customers with shrubs or other vegetation blocking access are notified by letter from Electric Department Superintendent Jonathan Hampton, asking them to remove the vegetation or obstruction.