Category Archives: Newsletter

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Hartselle Utilities Welcomes New Employees

If you’ve visited Hartselle Utilities recently to pay your bill, you’ve probably seen our newest smiling face, Jessica Ross, in our Customer Service Department. Jessica is a diligent worker with a passion for helping people. Kody Turner became Hartselle Utilities newest meter reader in October 2018. His ability to learn quickly and work efficiently has More >>>

Plan Ahead To Keep Your Family Safe During Stormy Weather

Winter storms can bring freezing rain, ice, and snow. Spring storms can bring damaging winds and flooding rain. Fortunately, in recent years Hartselle has not experienced widespread power outages during major winter storms. However, residents should always stay prepared. Planning and preparing now can help you lessen the impact of a major storm and keep More >>>

Don’t Be a Victim of a Scammer: Knowledge is Power

Scammers constantly try to prey on trusting consumers. Across the country, utility companies and the FTC have received reports of scammers posing as utility employees. Here are a few of the more frequent scams: Email Demanding Payment and/or Personal Information Recently, several Athens residents received an email that appeared to be from “City of Athens More >>>

Helping Neighbors in Need Through Operation Warm

No one likes paying more for their utilities during extremely cold or hot weather. But for some residents – the elderly, people with disabilities, families with a health crisis and those with low incomes – high utility bills can bring heartbreakingly difficult choices, such as having to choose between paying for food or keeping the More >>>

Rate changes effective October 1

There will be an increase in HU’s Electric rates effective October 1, 2018. HU’s residential customer charge will increase by $1.00 per month and the energy charge will increase by $.00047 per kWh. The monthly increase for our average residential customer, who uses 1,238 kWh per month, will be $1.58. HU will also pass through More >>>

Employee Promotions

Hartselle Utilities is pleased to announce the promotion of Bo Cowart to the position of Gas System Operator in the Engineering Services Department. Bo joined HU in November of 2003, so he brings with him nearly 15 years of experience in the utility industry. Bo is excited to expand his knowledge base as he moves More >>>