Category Archives: Newsletter

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Summer Wastewater Fees Capped Beginning in May

Typically, most of the water a household uses enters the sewer system as waste, so HU uses each customer’s water bill to calculate their sewer fees. During the summer months, residents generally use more water outdoors and this water does not enter the sewer system. HU sets a cap for the summer sewer rates at 120 More >>>

24 HOURS of $aving Energy for Earth Day

Celebrate Earth Day all day on Monday, April 22 with these tips to help you save water & energy. 6am: Keep the refrigerator door closed as you make breakfast 7am: Cold outside? Open the drapes and let the sun help warm the room 8am: Turn off the lights before you leave the house 11am: Reduce More >>>

Plan Now What To Do During A Tornado Warning

Last month, twenty-three people were killed when a mile-wide tornado struck Lee County, east of Montgomery. Damage from the EF-4 class tornado stretched for 24 miles, and news reports showed empty concrete slabs next to swimming pools where brick houses once stood. At least four other tornadoes hit Alabama the same day. The bad news More >>>

Hartselle Utilities Welcomes New Employees

If you’ve visited Hartselle Utilities recently to pay your bill, you’ve probably seen our newest smiling face, Jessica Ross, in our Customer Service Department. Jessica is a diligent worker with a passion for helping people. Kody Turner became Hartselle Utilities newest meter reader in October 2018. His ability to learn quickly and work efficiently has More >>>

Plan Ahead To Keep Your Family Safe During Stormy Weather

Winter storms can bring freezing rain, ice, and snow. Spring storms can bring damaging winds and flooding rain. Fortunately, in recent years Hartselle has not experienced widespread power outages during major winter storms. However, residents should always stay prepared. Planning and preparing now can help you lessen the impact of a major storm and keep More >>>

Don’t Be a Victim of a Scammer: Knowledge is Power

Scammers constantly try to prey on trusting consumers. Across the country, utility companies and the FTC have received reports of scammers posing as utility employees. Here are a few of the more frequent scams: Email Demanding Payment and/or Personal Information Recently, several Athens residents received an email that appeared to be from “City of Athens More >>>