Category Archives: Natural Gas

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Rates Increasing July 1

Rates for water and natural gas services will increase effective July 1, 2018. Water rates will increase by two percent, which will affect the average residential monthly water bill by approximately $0.52. Natural gas rates will increase by 2.165 percent. The average residential monthly natural gas bill during the heating season, when customers use the More >>>

Rate changes effective July 1 & Service Practice Policy Changes

Base charges for water, sewer and gas services will increase effective July 1, 2015. There will be a two percent across the board rate increase for water, and the average residential monthly water bill will increase $.54. The sewer rate will increase 3.0 percent across the board. The average residential monthly sewer bill will increase More >>>

Southeast Gas Loop Construction

HU natural gas crews have completed the southeast loop to South Johnson Chapel Road, says Engineering Services Manager Glen Partlow. HU has applied for permits to complete the remainder of the project, and Partlow says he expects the state to issue the permits within the next few weeks. Crews have installed 18,501 feet of natural More >>>

Rate changes effective July 1

Base charges for water, sewer and gas services will increase effective July 1, 2014. There will be a two percent across the board rate increase for water, and the average residential monthly water bill will increase $.50. The sewer rate will increase 3.1 percent across the board. The average residential monthly sewer bill will increase More >>>

Please Don’t Block Transformers and Meters

During the summer months, vegetation around transformers and meters can quickly become overgrown. When this happens, HU crews might have difficulty reading meters – or worse, be unable to safely get to a transformer during a power failure. HU crews must have access to transformers and meters, Customer Service Manager Terri Harris says. “If your More >>>

Water Rates Changing Jan. 1

HU’s volumetric water rates will increase Jan. 1. The increase is an additional $0.1634 per thousand gallons of water. For the average residential customer using 4,600 gallons of water a month, their water bill will increase by about 77 cents per month. “This is a pass-through increase,” says General Manager Bob Sittason. “Our rates from More >>>

Natural Gas Safety

According to Kyle Laney, HU’s new Gas System Operator, during September natural gas customers should have received a brochure explaining the hazards of natural gas leaks, the 811 info line for locating underground services, and what to do if you suspect a natural gas leak. The brochure is part of HU’s public information campaign, Laney More >>>

Natural Gas Routes Modified

In order to streamline operations, HU has changed several natural gas meter reading schedules, combining several natural gas routes. “We have three meter readers,” explains Customer Service Manager Terri Harris, “and they read 16,000 meters each month. Over the years we added new customers at different times, and many were on different meter reading schedules. More >>>