Imagine relaxing on the beach, watching the waves roll in, when suddenly you realize that you forgot to pay your utility bill. It’ll be due before you get home, and that’s going to cost you. For some of our customers, this is an annual concern. But thousands of others never have to worry about whether they’ve paid their bill, or mailing a check. Why? They’ve enrolled in our automatic Bank Draft Plan.
“When you enroll in the Bank Draft Plan, you can set it and forget it,” says HU Customer Service Manager Terri Harris. “Whether during vacation, the holidays, whenever your busiest time of year is – paying Hartselle Utilities has already been taken care of, and you’ll never have to worry about late utility bills again. And if you aren’t happy with it, it just takes one phone call to cancel.”
When you enroll in Bank Draft, the amount of your bill is automatically deducted from your bank account on the day it is due each month. The transaction will appear on your bank statement as a payment to Hartselle Utilities.
You still receive your utility bill each month as usual, and your due date does not change. The message “Paid by Bank Draft” will appear on your bill.
To enroll in the program, all you need to do is complete an enrollment form and bring it or mail it to HU along with a voided check. It takes about two minutes to enroll, and costs absolutely nothing. The form is on our website (go to www.hartselleutilities.com > Information ˃ Automatic Bank Draft), available in our office, or we can mail you a form.
For more information and to request an enrollment form, call HU at (256) 773-3340 or send an email to Customer Service at firstname.lastname@example.org.